SciELO - Scientific Electronic Library Online

 
vol.13 número1Strengthening the roots of POB: An introduction to the special issueA esperança é a última a morrer? Capital psicológico positivo e presentismo índice de autoresíndice de assuntosPesquisa de artigos
Home Pagelista alfabética de periódicos  

Serviços Personalizados

Journal

Artigo

Indicadores

Links relacionados

  • Não possue artigos similaresSimilares em SciELO

Compartilhar


Comportamento Organizacional e Gestão

versão impressa ISSN 0872-9662

Comport. Organ. Gest. v.13 n.1 Lisboa abr. 2007

 

Espiritualidade nas organizações, positividade e desempenho1

 

Arménio Rego2

Solange Souto3

Miguel Pina e Cunha4

 

2 Universidade de Aveiro, Departamento de Economia, Gestão e Engenharia Industrial

Campus de Santiago

3 Faculdades IBMEC / RJ

4 Faculdade de Economia, Universidade Nova de Lisboa

 

Resumo. O artigo parte de duas premissas: (1) a espiritualidade é uma vertente da psicologia positiva e do comportamento organizacional positivo; (2) em organizações espiritualmente ricas, os indivíduos colocam as “energias” e forças ao serviço da organização e do auto-desenvolvimento. O foco da investigação é o desta segunda premissa. A amostra engloba 254 colaboradores de organizações operando no Brasil. O estudo mostra como as percepções dos indivíduos em torno de cinco dimensões de espiritualidade organizacional (sentido de comunidade; alinhamento do indivíduo com os valores da organização; sentido de préstimo à comunidade; alegria no trabalho; oportunidades para a vida interior) explicam o seu empenhamento organizacional e a sua produtividade. Os resultados sugerem que os indivíduos denotam maior empenhamento afectivo e normativo, maior produtividade e menor empenhamento instrumental quando experimentam um sentido de comunidade de trabalho, sentem que os seus valores e os da organização estão alinhados, consideram que realizam trabalho útil para a comunidade e sentem alegria no trabalho. O texto discute a relevância desta evidência num contexto de escassez de estudos empíricos sobre a espiritualidade nas organizações. E aponta dois argumentos: (1) a espiritualidade nas organizações pode resultar das forças positivas (e.g., a força de carácter e o optimismo) dos membros organizacionais, designadamente das detidas pelos líderes; (2) os climas ricos em espiritualidade organizacional promovem o empenhamento e a produtividade porque libertam as forças positivas dos indivíduos e induzem-nos a canalizar o seu potencial para o benefício da organização e da sua realização pessoal.

Palavras-chave: espiritualidade organizacional; comportamento organizacional positivo; empenhamento organizacional; produtividade.

 

Abstract. This article has two main assumptions: (1) spirituality is a layer of positive psychology and positive organizational behavior; (2) in spiritually rich organizations, individuals put their “energies” and strengths in the service of the organization and self-development. The core of the research is that of this second assumption. The sample includes 254 workers of organizations operating in Brazil. The study evidences that individual perceptions regarding five dimensions of organizational spirituality (sense of community; individual and organizational values alignment; sense of contribution to the community; joy at work; opportunities for an inner life) explain organizational commitment and productivity. The results suggest that individuals with higher affective and normative commitment, higher productivity and lower instrumental commitment, experience a sense of work community, feel that their values are aligned with those of the organization consider to be making a useful work to the community and feel joy at work. The text discusses the relevance of this evidence in a context of scanty empirical research about spirituality in organizations, and pinpoints two arguments: (1) spirituality in organizations can result from the positive strengths (e.g., character strength and optimism) of its members, namely those of theleaers; (2) climates that are rich in organizational spirituality promote commitment and productivity because they set free individual positive strengths and channel their potential to the benefit of the organization and self-achievement.

Key words: Organizational spirituality; positive organizational behavior; organizational commitment; productivity.

 

 

Texto completo disponível apenas em PDF.

Full text only available in PDF format.

 

 

Referências

Adams, V. H., Snyder, C. R., Rand, K. L., Kings, E. A., Simpson, D. R. & Pulvers, K. M. (2003). Hope in workplace. In R. A. Giacalone & C. L. Jurkiewicz (eds.), The handbook of workplace spirituality and organizational performance. Armonk, NY: M. E. Sharpe.         [ Links ]

Allen, N. J. & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63, 1-18.

Allen, N. & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organization: An examination of construct validity. Journal of Vocational Behavior, 49, 252-276.

Allen, N. J., & Meyer, J. P. (2000) Construct validation in organizational behavior research: The case of organizational commitment. In: R. D. Goffin & E. Helmes (Eds.) Problems and solutions in human assessment: Honoring Douglas N. Jackson at seventy. (pp. 285-314) Norwell, MA: Kluwer.

Ashmos, D.P. & Duchon, D. (2000). Spirituality at work: A conceptualization and measure. Journal of Management Inquiry, 9(2), 134-145.

Avis, J., Kudisch, J. D., & Fortunato, V. J. (2002). Examining the incremental validity and adverse impact of cognitive ability and conscientiousness on job performance. Journal of Business and Psychology, 17, 87-105.

Avolio, B. J., Gardner, W. L., Walumbwa, F. O., Luthans, F. & May, D. R. (2004). Unlocking the mask: A look at the process by wich authentic leaders impact follower attitudes and behaviors. The Leadership Quarterly, 15, 801-823.

Benefiel, M. (2003). Mapping the terrain of spirituality in organizations research. Journal of Organizational Change Management, 16(4), 367-377.

Bromet, E. J., Dew, A., Parkinson, D. K. (1990). Spillover between work and family: A study of blue-collar working wives. In J. Eckenrode & S. Gore (Eds.), Stress between work and family. New York/London: Plenum.

Brown, R. B. (2003). Organizational spirituality: The sceptic's version. Organization, 10(2), 393-400.

Brown, S. P. & Leigh, T. W. (1996). A new look at psychological climate and its relationship to job involvement, effort, and performance. Journal of Applied Psychology, 81(4), 358-368.

Burack, E. H. (1999). Spirituality in the workplace. Journal of Organizational Change Management, 12(4), 280-291.

Burke, M. J., Borucki, C. C. & Kaufman, J. D. (2002). Contemporary perspectives on the study of psychological climate: A commentary. European Journal of Work and Organizational Psychology, 11(3), 325-340.

Burroughs, S. M. & Eby, L. T. (1998). Psychological sense of community at work: a measurement system and explanatory framework. Journal of Community Psychology, 26(6), 509-532.

Butts, D. (1999). Spirituality at work: An overview. Journal of Organizational Change Management. 12(4), 328-332.

Byrne, B.M. (1998). Structural equation modelling with Lisrel, Prelis, and Simplis. London: Lawrence Erlbaum.

Cacioppe, R. (2000). Creating spirit at work: Re-visioning organization development and leadership – Part I. Leadership and Organization Development Journal, 21(1), 48-54.

Cameron, K. S., Bright, D. & Caza, A. (2004). Exploring the relationships between organizational virtuousness and performance. The American Behavioral Scientist, 47(6), 766-790.

Cameron, K. S., Dutton, J. E. & Quinn, R. E. (2003). An introduction to positive organizational scholarship. In K. S. Cameron, J. E. Dutton & R. E. Quinn (Eds.), Positive organizational scholarship. San Francisco: Berrett-Koehler.

Cavanagh, G. F. (1999). Spirituality for managers: Context and critique. Journal of Organizational Change Management, 12, 186-199.

Canavagh, G. F. & Bandsuch, M. R. (2002). Virtue as a benchmark for spirituality in business. Journal of Business Ethics, 38(1/2), 109-117.

Conger, J. (Ed.) (1994). Spirit at work: Discovering the spirituality in leadership. San Francisco: Jossey-Bass.

Cunha, M. P., Rego, A. & D’Oliveira, T. (2006). Organizational spiritualities: An ideology-based typology. Business & Society, 45(2), 211-234.

Dean, K. L. (2004). Systems thinking’s challenge to research in spirituality and religion at work: An interview with Ian Mitroff. Journal of Organizational Change Management, 17(1), 11-25.

Dean, K. L., Fornaciari, C. J. & McGee, J. J. (2003). Research in spirituality, religion, and work: Walking the line between relevance and legitimacy. Journal of Organizational Change Management, 16(4), 378-395.

Duchon, D. & Plowman, D. A. (2005). Nurturing the spirit at work: Impact on work unit performance. Leadership Quarterly, 16, 807-833.

Duerr, M. (2004). The contemplative organization. Journal of Organizational Change Management, 17(1), 43-61.

Efraty, D. M., Sirgy, M. J. & Siegel, P. H. (1997). The job satisfaction/life satisfaction relationship for professional accountants: The moderating effect of organizational commitment. In H. L. Meadow (ed.), Developments in quality-of-life studies (vol. 1). Blacksburg, VA: International Society for Quality-of-Life Studies.

Eisenberger, R., Armeli, S., Rexwinkel, B., Lynch, P. D. & Rhoades, L. (2001). Reciprocation of perceived organizational support. Journal of Applied Psychology, 86(1), 42-51.

Fredrickson, B. L. (1998). What good are positive emotions? Review of General Psychology, 2(3), 300-319.

Fredrickson, B. L. (2001). The role of positive emotions in positive psychology: The roaden-and-built theory of positive emotions. American Psychologist, 56(3), 218-226.

Freshman, B. (1999). An exploratory analysis of definitions and applications of spirituality in the workplace. Journal of Organizational Change Management, 12(4), 318- 327.

Fry, L. W. (2003). Toward a theory of spiritual leadership. The Leadership Quarterly, 14, 693-727.

Fry, L. W., Vitucci, S. & Cedillo, M. (2005). Spiritual leadership and army transformation: Theory, measurement, and establishing a baseline. The Leadership Quarterly, 16, 835-862.

Garcia-Zamor, J. (2003). Workplace spirituality and organizational performance. Public Administration Review, 63(3), 355-363.

Gavin, J. H. & Mason, R. O. (2004). The virtuous organization: The value of happiness in the workplace. Organizational Dynamics, 33(4), 379-392.

Gavin, J. H., Cooper, C. L., Quick, J. C. & Quick, J. D. (2003). A spirit of personal integrity: The role of character in executive health. Organizational Dynamics, 32(2), 165-179.

Giacalone, R. A. & Jurkiewicz, C. L. (2003). Toward a science of workplace spirituality. In R. A. Giacalone & C. L. Jurkiewicz (eds.), The handbook of workplace spirituality and organizational performance. Armonk, NY: M. E. Sharpe.

Giacalone, R. A., Karen, P. & Jurkiewicz, C. L. (2005). A preliminary investigation into the role of positive psychology in corporate social performance. Journal of Business Ethics, 58, 295-305

Glick, W. (1985). Conceptualizing and measuring organizational and psychological climate: Pitfalls in multilevel research. Academy of Management Review, 10(3), 601-616.

Gomes, P. J. (2001). Is success a sin? Harvard Business Review, September, 63-69.

Gouldner, A. W. (1960). The norm of reciprocity: a preliminary statement. American Sociological Review, 25, 161-178.

Harman, H. H. (1967). Modern factor analysis. Chicago, IL: University of Chicago Press.

Harmon, W. (1991). Global mind change. Boston, MA: Sigo Press.

Harrington, W. J., Preziosi, R. C. & Gooden, D. J. (2001). Perceptions of workplace spirituality among professionals and executives. Employee Responsibilities and Rights Journal, 13(3),155-163.

Hart, D. W. & Brady, F. N. (2005). Spirituality and archetype in organizational life. Business Ethics Quarterly, 15(3), 409-428.

Hofstede, G. (1991). Cultures and organizations: Software of the mind. London: McGraw-Hill.

James, L. R. & Jones, A. P. (1974). Organizational climate: A review of theory and research. Psychological Bulletin, 81(12), 1096-1112.

Joreskog, K., Sorbom, D. (1993). Lisrel 8: Structural equation modelling with the Simplis command language. Chicago: Scientific Software International.

Judge, W. Q. (1999). The leaders shadow: Exploring and developing executive character. Thousand Oaks, CA: Jossey-Bass.

Jurkiewicz, C. L., & Giacalone, R. A. (2004). A values framework for measuring the impact of workplace spirituality on organizational performance. Journal of Business Ethics, 49, 129-142.

Karasek, R. & Theorell, T. (1990). Healthy work: Stress, productivity, and the reconstruction of working life. New York: Basic Books.

Kenny, D. A., Kashy, D. A., & Bolger, N. (1998). Data analysis in social psychology, In D. T. Gilbert, S. T. Fiske, & G. Lindzey (Eds.), The handbook of social psychology (Vol. 1, 4th ed., pp. 233-265). New York: McGraw-Hill.

Keyes, C. L. M. & Haidt, J. (2003). Introduction: Human flourishing – the study of what makes life worthwhile. In C. L. Keyes & J. Haidt (Eds.), Flourishment: Positive psychology and the life well-lived. Washington, DC: American Psychological Association.

Kim, W. C. & Mauborgne, R. (1998). Procedural justice on strategic decision making, and the knowledge economy. Strategic Management Journal, 19, 323-338.

King, S. & Nicol, D. M. (1999). Organizational enhancement through recognition of individual spirituality Reflections of Jacques and Jung. Journal of Organizational Change Management, 12(3), 234-242.

Konz, G. N. P. & Ryan, F. X. (1999). Maintaining an organizational spirituality: No easy task. Journal of Organizational Change Management, 12(3), 200-210.

Krishnakumar, S. & Neck, C. P. (2002). The "what", "why" and "how" of spirituality in the workplace. Journal of Managerial Psychology, 17(3), 153-164.

Laabs, J. J. (1995). Balancing spirituality and work. Personnel Journal, 74(9), 60-62.

Levy, R. B. (2000). My experience as participant in the course on spirituality for executive leadership. Journal of Management Inquiry, 9(2), 129-131.

Litwinenko A. & Cooper, C.L. (1997). The impact of trust status on health care workers. Journal of Management in Medicine, 11(5), 294–301.

Luthans, F. (2002a). Positive organizational behavior: Developing and managing psychological strengths. Academy of Management Executive, 16(1), 57-72.

Luthans, F. (2002b). The need and meaning of positive organizational behavior. Journal of Organizational Behavior, 23, 695-706.

McCormick, D. W. (1994). Spirituality and management. Journal of Managerial Psychology, 9(6), 5-8.

McKnight, R. (1984). Spirituality in workplace. In J. D. Adams (ed.), Transforming work: A collection of organizational transformation readings (pp. 138-153). Alexandria, VA: Miles River Press.

Meyer, J. P. & Herscovitch, L. (2001). Commitment in the workplace: Toward a general model. Human Resource Management Review, 11, 299-326.

Meyer, J. P., Allen, N. J. & Smith, C. A. (1993). Commitment to organizations and occupations: extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538-551.

Miller, B. (2000). Spirituality for business leadership. Journal of Management Inquiry, 9(2), 132-133.

Milliman, J., Czaplewski, A. J. & Ferguson, J. (2003). Workplace spirituality and employee work attitudes: An exploratory empirical assessment. Journal of Organizational Change Management, 16(4), 426-447.

Milliman. J., Ferguson, J., Trickett, D. & Condemi, B. (1999). Spirit and community at Southwest Airlines: An investigation of a spiritual values-based model. Journal of Organizational Change Management, 12(3), 221-233.

Mitroff, I.I. & Denton, E.A. (1999) A spiritual audit of corporate America. San Francisco: Jossey Bass.

Moore, T.W. & Casper, W. J. (2006). An examination of proxy measures of workplace spirituality: A profile model of multidimensional constructs. Journal of Leadership & Organizational Studies, 12(4), 109-118.

Neal, J. & Biberman, J. (2003). Introduction: The leading edge in research on spirituality and organizations. Journal of Organizational Change Management, 15(4), 363-366.

Neal, J. A., Lichtenstein, B. M: B. & Banner, D. (1999). Spiritual perspectives on individual, organizational and societal transformation. Journal of Organizational Change Management, 12(3), 175-186.

Neck, C. P. & Milliman, J. F. (1994). Thought self-leadership: Finding spiritual fulfilment in organizational life. Journal of Managerial Psychology, 9(6), 9-16.

Norman, S., Luthans, B. & Luthans, K. (2005). The proposed contagion effect of hopeful leaders on the resiliency of employees and organizations. Journal of Leadership & Organizational Studies, 12(2), 55-64.

Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGraw-Hill.

O' Reilly, C. & Chatman, J. (1986). Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on prosocial behavior. Journal of Applied Psychology, 71(3), 492-499.

Organ, D. W. (1997). Organizational citizenship behavior: It’s construct clean-up time. Human Performance, 10(2), 85-97.

Organ, D. W. & Paine, J. B. (1999). A new kind of performance for industrial and organizational psychology: Recent contributions to the study of organizational citizenship behavior. International Review of Industrial and Organizational Psychology, 14, 338-368.

Parker, C.P., Baltes, B.B., Young, S.A., Huff, J., Altmann, R., LaCost, H., & Roberts, J.E. (2003). Relationships between psychological climate perceptions and work outcomes: A meta-analytic review. Journal of Organizational Behavior, 24, 389-416.

Pfeffer, J. (2003). Business and spirit: Management practices that sustain values. In R. A. Giacalone & C. L. Jurkiewicz (eds.), The handbook of workplace spirituality and organizational performance. Armonk, NY: M. E. Sharpe.

Podsakoff, P. M. & MacKenzie, S. B. (1997). Impact or organizational citizenship behavior on organizational performance: A review and suggestions for future research. Human Performance, 10(2), 133-151.

Podsakoff, P. M. & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of Management, 12(4), 531-544.

Podsakoff, P. M., MacKenzie, S. B., Paine, J. B. & Bachrach, D. G. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26(3), 513-563.

Podsakoff, P. M., MacKenzie, S.B., Lee, J., & Podsakoff, N.P. (2003). Common method bias in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.

Porter, L. W., Steers, R. M. & Mowday, R. T. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603-609.

Rego, A. (2003). Comprometimento organizacional e ausência psicológica: Afinal, quantas dimensões? Revista de Administração de Empresas, 43(4), 25-35.

Rego, A. & Souto, S. (2004). Comprometimento organizacional em organizações autentizóticas. Revista de Administração de Empresas, 44(3), 30-43.

Rego, A., Cunha, M. P. & Souto, S. (2005). Espiritualidade nas organizações e empenhamento organzacional: Um estudo empírico. Documentos de Trabalho em Gestão, Universidade de Aveiro, DEGEI, G/ nº 6/2005.

Rego, A., Cunha, M. P. & Souto, S. (2007). Do perceptions of workplace spirituality promote commitment and performance? An empirical study and their implications for leadership. In S. Singh-Sengupta & D. Fields (Eds), Integrating spirituality and organizational leadership (pp. 309-320). Delhi: MacMillan.

Rego, A., Leite, R., Carvalho, T., Freire, C. & Vieira, A. (2004). Organizational commitment: Toward a different understanding of the ways people feel attached to their organizations. Management Research, 2(3), 201-218.

Richards, D. (1995). Artful work: Awakening joy, meaning, and commitment in the workplace. San Francisco: Barrett-Koehler.

Sanders III, J. E., Hopkins, W. E. & Geroy, G. D. (2003). From transactional to transcendental: Toward and integrated theory of leadership. Journal of Leadership and Organizational Studies, 9(4), 21-31.

Seligman, M. E. P. & Csikszentmihalyi, M. (2000). Positive psychology: An introduction. American Psychologist, 55(1), 5-14.

Settoon, R. P., Bennett, N. & Liden, R. C. (1996). Social exchange in organizations: Perceived organizational support, leader-member exchange, and employee reciprocity. Journal of Applied Psychology, 81, 219 , 227.

Silva, A. R. (2005). Gerir com alma. Exame, Agosto, 92-94.

Simmons, B. L. & Nelson, D. L. (2001). Eustress at work : The relationship between hope and health in hospital nurses. Health Care Management Review, 26(4), 7-18.

Staples, D. S., Hulland, J. S. & Higgins, C. A. (1999). A self-efficacy theory explanation for the management of remote workers in virtual organizations. Organization Science, 10(6), 758-776.

Strack, G., Fottler, M. D., Wheatley, M. J. & Sodomka, P. (2002). Spirituality and effective leadership in healthcare: Is there a combination? Frontiers of Health Services Management, 18(4), 3-17.

Tharenou, P. (1979). Employee self-esteem: A review of literature. Journal of Vocational Behavior, 15, 316-346.

Waddock. S. A. (1999). Linking community and spirit: A commentary and some propositions. Journal of Organizational Change Management, 12(4), 332-345.

Wagner-Marsh, F. & Conley, J. (1999). The fourth wave: The spiritually-based firm. Journal of Organizational Change Management, 12(4), 292-302.

Wang, Y. (2004). Observations on the organizational commitment of Chinese employees: comparative studies of state-owned enterprises and foreign-invested enterprises. International Journal of Human Resource Management, 15(4/5), 649-669.

Williams, A. R. & Jurkiewicz, C. L. (1993). In God we trust. … All others pay cash: Trust, vulnerability, and deceit in professional organizations. Business and Professional Ethics Journal, 12, 67-96.

Wright, T. A. (2003). Positive organizational behavior: An idea whose time has truly come. Journal of Organizational Behavior, 24, 437-442.

Zhou, J. & George, J. M. (2001). When job dissatisfaction leads to creativity: Encouraging the expression of voice. Academy of Management Journal, 44(4), 682-696.

 

 

1 Estamos gratos aos revisores anónimos pelos comentários e sugestões muito pertinentes que nos permitiram melhorar este artigo.

 

A correspondência relativa a este artigo deverá ser enviada para:

Arménio Rego,

Universidade de Aveiro, Departamento de Economia, Gestão e Engenharia Industrial,

Campus de Santiago, 3810-193 Aveiro.

E-mail: arego@egi.na.pt