NORUM, Karen E.. Dr. Bailey: An exemplar of critical care . []. , 13, 1, pp.71-92. ISSN 0872-9662.

We often confuse praise and being nice and polite with appreciative, positive behavior and actions. However, the distinction between positive and negative is not so clear. Some seemingly negative behaviors and actions effectively evoke positive emotions and behavior. Criticism and honest candor can serve a positive function, helping us to learn and grow. This paper makes a case for critical care. Such communication is direct and specific but not malicious. The character of Dr. Bailey from the U.S. TV show Grey’s Anatomy is used as an example of someone who demonstrates critical care.

: Appreciation; criticism; language; positive emotions; praise.

        ·     · |     · ( pdf )