| Table of contents RGPLP vol.15 no.3 Lisboa Sept. 2016 Press Release | | | |
Editorial | | | | | | | Artigos | | | | · The effect of service quality on hostel guests' satisfaction Lima, Rita; Vicente, Paula
| | | | · The effects of servicescape in satisfaction, loyalty and word of mouth for consumers in Brazil Schuster, Marcelo; Dias, Valéria; Battistella, Luciana
| | | | · The external and internal determining factors for the accumulation of technological capability in capital goods companies Iacono, Antonio; Nagano, Marcelo Seido
| | | Casos | | | | · Certified Accountants' perception on tax system complexity: The Portuguese case Borrego, Ana Clara; Lopes, Cidália; Ferreira, Carlos
| | |
|