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Revista de Enfermagem Referência
Print version ISSN 0874-0283On-line version ISSN 2182-2883
Abstract
CERDEIRA, Raquel Mendes and ZANGAO, Maria Otília Brites. Pregnant women’s satisfaction with the care provided by nurse midwives during the COVID-19 pandemic. Rev. Enf. Ref. [online]. 2024, vol.serVI, n.3, e32647. Epub May 10, 2024. ISSN 0874-0283. https://doi.org/10.12707/rvi23.102.32647.
Background:
Prenatal nursing appointments underwent changes during the COVID-19 pandemic, namely in the restriction of companions. For this reason, it is important to assess pregnant women’s satisfaction with nursing care during this period.
Objective:
To assess pregnant women’s satisfaction with nurse midwife-led prenatal appointments during the COVID-19 pandemic.
Methodology:
A qualitative descriptive cross-sectional study was conducted with a sample of 196 pregnant women. The Portuguese version of the General Practice Nurse Satisfaction Scale (Escala de Satisfação dos Pacientes com a Assistência de Enfermagem) was administered to the sample. The tool consists of the following dimensions: interpersonal relationship and communication, confidence, credibility, and dedication.
Results:
Pregnant women are, on average, more satisfied in the interpersonal relationship and communication dimension and less satisfied in the dedication dimension.
Conclusion:
Pregnant women are satisfied with nursing care and acknowledge its importance. This finding reinforces the importance of nurse midwife-led consultations.
Keywords : patient satisfaction; nursing care; pregnant woman; nurse midwives; COVID-19.