SciELO - Scientific Electronic Library Online

 
vol.17 issue1Understanding tourist mobile hotel booking behaviour: Incorporating perceived enjoyment and perceived price value in the modified Technology Acceptance ModelThe effect of role ambiguity and role conflict on job performance in the hotel industry: the mediating effect of job satisfaction author indexsubject indexarticles search
Home Pagealphabetic serial listing  

Services on Demand

Journal

Article

Indicators

Related links

  • Have no similar articlesSimilars in SciELO

Share


Tourism & Management Studies

Print version ISSN 2182-8458On-line version ISSN 2182-8466

Abstract

KAPTANGIL, Kerem; ASAN, Kübra  and  KINAY, Aysun Gargaci. The effect of the cyberloafing behaviors of tourism business employees on business motivations and organizational identification. TMStudies [online]. 2021, vol.17, n.1, pp.31-43.  Epub Mar 31, 2021. ISSN 2182-8458.  https://doi.org/10.18089/tms.2021.170103.

With the development of communication technologies, cyberloafing, which means the use of tools such as telephone, tablet, or Internet for business or individual purposes, has become a subject of debate. From this point of view, the cyberloafing behavior of employees in tourism enterprises was examined. It was aimed to investigate the effects of cyberloafing on business motivations and organizational identification in tourism businesses. For this purpose, field research was conducted on hotel management employees in the cities of Sinop and Samsun in Turkey. The data collected through questionnaires were analyzed by factor analysis and Partial Least Squares Structural Modeling (PLS). Findings indicate that cyberloafing has partially and relatively low impact on job motivation and organizational identification. The results of the study contribute to the literature of organizational behavior in the context of cyberloafing, and offer suggestions for hotel managers.

Keywords : Cyberloafing; motivation; organizational identification; tourism enterprises; employee behavior.

        · abstract in Portuguese     · text in English     · English ( pdf )