Abstract

WICKRAMASINGHE, Vathsala  and  NAKANDALA, Isuri. COVID-19 and Working from Home: Determinants and Consequences of Work-Family and Family-Work Conflicts. Revista Crítica de Ciências Sociais [online]. 2022, n.129, pp.153-176.  Epub Dec 31, 2022. ISSN 2182-7435.  https://doi.org/10.4000/rccs.14021.

The COVID-19 pandemic forced millions of employees worldwide to perform their full-time job tasks remotely from home. As creative performance is considered a desirable work outcome expected by organizations, the present study investigated whether the work-family and family-work conflicts mediate the relationship between job conditions experienced by employees while working from home and their creative performance. The study, carried out in Sri Lanka, featured a sample of employees in white-collar or professional positions who carried on with their full-time jobs during the COVID-19 pandemic working from home. It was found that job conditions (work characteristics, work environment and technical support) significantly negatively related to both work-family conflict and family-work conflict. In addition, the results supported the mediation hypothesis.

Keywords : COVID-19; family-work conflict; telework; work-family conflict; work performance.

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