| Table of contents Rev. Portuguesa e Brasileira de Gestão vol.11 no.1 Lisboa Jan. 2012 Press Release | | | |
Editorial | | | | | | | Artigos | | | | · Motivations and strategies of the three biggest Brazilian banks facing the new global economic configuration Geleilate, José; Forte, Sérgio
| | | | · The “strategy-as-practice”: the nine fields typology Costa, Renato Lopes da; António, Nelson
| | | | · Brasil`s Higher Education institutions Index of disclosure Lima, Emanoel; Pereira, Carlos
| | | Estudos | | | | · Evaluation of organizational performance: comparative analysis of the theoretical models and forms of application in the Institutions of Higher Education of the Metropolitan Region of São Paulo Crispim, Sérgio; Lugoboni, Leonardo
| | | | · Investigating the behavior of consumers who seek simplicity: an exploratory study Silva, Renata; Chauvel, Marie; Macedo-Soares, T. Diana
| | | | · Wronged consumer, affected consumer?: An analysis of emotions in episodes of complaint Nunesmaia, Ananda; Pereira, Rita
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