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Millenium - Journal of Education, Technologies, and Health
Print version ISSN 0873-3015On-line version ISSN 1647-662X
Abstract
JERONIMO, Lúcia and ARAUJO, Nuno. The performance appraisal of nurses: a qualitative study. Mill [online]. 2023, n.20, e27352. Epub Apr 25, 2023. ISSN 0873-3015. https://doi.org/10.29352/mill0220.27352.
Introduction:
Performance appraisal is a cornerstone of human resource management in any organization. It is now mandatory, essential and necessary, for the dynamism and promotion of individual performance improvement, being a motivating force for performance improvement, quality improvement, with direct implications for the success of organizations, by promoting the strategic and sustained success of the organization.
Objetives:
To identify which elements should be included in the nurses' performance evaluation framework; Identify good practices on the performance evaluation process.
Methods:
Study with a qualitative approach, descriptive and exploratory. Sampling was intentional, consisting of 12 nurses. Semi-structured interviews were carried out with nurses from the public, private and social sectors.
Results:
The current evaluation system in place has several gaps. An ideal assessment model should focus on competencies; the personal objectives must be articulated with the organizational objectives, the evaluation must be carried out by the hierarchical superior, annually, with quantitative evaluation and a reward system must be predefined.
Conclusion:
Performance evaluation promotes professional development and stimulates individual performance; there must be an articulated negotiation of objectives, respecting organizational and personal objectives. The model must adopt a quantitative, annual assessment by the hierarchical superior, with an associated mandatory reward system.
Keywords : nurses; performance evaluation; appraisar; appraised.