Revista de Enfermagem Referência
ISSN 0874-0283 ISSN 2182-2883
LIMA, Elsa Romeiros Crisanta Braga; SOUSA, Patrícia Pontífice MARQUES, Rita Margarida Dourado. Comfort in the emergency service: The experience of families of critically ill patients. []. , serVI, 1, e21118. 07--2022. ISSN 0874-0283. https://doi.org/10.12707/rv21118.
Background:
When facing a critical illness, patients and their families need comfort.
Objective:
To understand how families of critically ill patients experience comfort in emergency settings.
Methodology:
This exploratory descriptive mixed-method study uses semi-structured interviews in a non-probability convenience sample of ten family members of critically ill patients in emergency services.
Results:
Comfort was described as a state/perception of security, with emphasis on psychospiritual and physical dimensions. Comfort-promoting factors were related to nurses’ positive attitudes/interactions and technical-scientific and relational skills, with emphasis on the psychospiritual dimension. Suggestions for comfort promotion focused on the development of relational and communication skills.
Conclusion:
Comfort is associated with the situation/circumstance experienced and is transitory. In emergency services, comfort emerges as a dimension that nurses can adjust by harmonizing interests and performing specific actions that empower the families of critically ill patients.
: hospice care; family; patients; critical care; emergencies.