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Investigação Operacional
versão impressa ISSN 0874-5161
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VIDAL, René Victor Valqui. The art and science of problem solving. Inv. Op. [online]. 2005, vol.25, n.2, pp.157-178. ISSN 0874-5161.
In this paper we will document that real-life problem solving in complex situations demands both rational (scientific) and intuitive (artistic) thinking. First, the concepts of art and science will be discussed; differences and similarities will be enhanced. Thereafter the concept of group problem solving facilitation both as science and art will be presented. A case study related to examinations planning will be discussed to illustrate the main concepts in practice. In addition, other cases studies will also be shortly presented.
Palavras-chave : Problem solving; art; science; facilitation; group work.