Resumen

LIMA, Marinús Pires de; LATAS, Ana Guerreiro  y  NUNES, Cristina. Best work practices and collective bargaining in Autoeuropa and SATA-SNPVAC. Anál. Social [online]. 2012, n.202, pp.146-165. ISSN 0003-2573.

The article explores the theme of best practices in the context of collective bargaining. Building on workplace agreements made in Autoeuropa and the mediation of labor dispute involving SATA and SNPVAC we examine the steps that enabled the development of a negotiation and mutual understanding between trade unions and employers.

Palabras clave : best practices; social dialogue; labor mediation; automobile industry.

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