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Comportamento Organizacional e Gestão

Print version ISSN 0872-9662

Abstract

OLIVEIRA, Teresa Carla  and  HOLLAND, Stuart. Beyond human and intellectual capital: Profiling the value of knowledge, skills and experience. Comport. Organ. Gest. [online]. 2007, vol.13, n.2, pp.237-260. ISSN 0872-9662.

The concept of human capital is associated mainly with the Nobel Laureate Gary Becker and, in his usage, has a clear conceptual basis as investment in the costs of formal education. By contrast, this paper suggests that ‘intellectual capital’ is a re-branding of knowledge, skills and experience rather than re-conceptualisation of resource based learning. Becker also chose not to include informal knowledge, skills or experience within his concept of human capital, which remains limited by its constrained premises. This paper submits that both human capital and intellectual capital advocates fail to identify or measure the tacit knowledge and implicit learning which increasingly is recognised as a key to the competitive advantage of organisations. It first focuses on the conceptual basis of claims made for human capital and intellectual capital, outlines limits in their methodology, and contrasts these with insights from theories of tacit knowledge and implicit learning and the central role within them of informal or non-formal skill acquisition. It develops and illustrates instances of interfacing tacit and explicit knowledge before introducing a methodology for profiling the acquisition of knowledge, ability and skills. It does so by introducing the concepts of non-formal learning-from-work (LfW) and informal learning-from-life (LfL), with evidence from a four country EU case study commissioned within the lifelong learning remit of the Lisbon Agenda.

Keywords : Human capital; intellectual capital; tacit knowledge; implicit skills; latent abilities; learning-from-life; learning-from-work.

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