Resumo

MONTEIRO, Samuel  e  CARDOSO, Leonor. Impacto(s) da gestão de recursos humanos na gestão do conhecimento em organizações industriais. Comport. Organ. Gest. [online]. 2008, vol.14, n.2, pp.193-209. ISSN 0872-9662.

Focusing on the human and behavioural dimensions of knowledge management, the present investigation aims to analyse the impact (enhancer or inhibitor) of human resources management assumptions on knowledge management processes in industrial organizations. In particular, attempts to explore the relational dynamic(s) between the organizational collaborators’ perspectives and perceptions of sophistication about training, performance assessment and benefits/rewards system and the applicability level of four considered dimensions of knowledge management processes. To accomplish the central constructs measurement of this study we developed actions that led to the construction and validation of three new scales (PPFP, PPAD, PPSR), as well as the application of a knowledge management questionnaire (GC). Those three new tools aim to evaluate the organizational actors’ awareness and perspectives about the operative human resources management assumptions. The present study entails multiple data analysis of 1364 individual self-administered questionnaires which were collected from 55 organizations in four Portuguese industrial ceramic sub-sectors. To study and analyse the linear relationship between a group of predictor variables and one criterion variable, hierarchical multiple regression equations were implemented. Therefore, to estimate these regression models, two variable blocks were considered. In the first model, we only analysed the two training dimensions which were obtained through factor analysis on the PPFP scale. In the second model, performance assessment and benefits/rewards system variables were added to the first model variables, specifically the first factor retained in the psychometric analysis of the PPAD and PPSR scales.

Palavras-chave : Knowledge management; human resources management; industrial organizations.

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