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Millenium - Journal of Education, Technologies, and Health

Print version ISSN 0873-3015On-line version ISSN 1647-662X

Abstract

ROCHA, Inês; PINTO, Cristina Barroso  and  CARVALHO, António Luís. Job satisfaction and emotional competence of nurses at inpatient hospital services. Mill [online]. 2021, n.16, pp.103-110.  Epub Oct 31, 2021. ISSN 0873-3015.  https://doi.org/10.29352/mill0216.24955.

Introduction:

Nurses’ job satisfaction and emotional competence are important for the safety and quality of the care provided so it is essential to measure them.

Objectives:

To characterize nurses’ job satisfaction and emotional competence and to evaluate the association between both variables and the nurses’ sociodemographic and professional characteristics.

Methods:

Descriptive-correlational, exploratory, cross-sectional quantitative study. Application of a questionnaire to 44 nurses in a hospital in the north of Portugal which includes sociodemographic and professional characterization, “Escala da Satisfação Profissional” (Job Satisfaction Scale); e “Escala Veiga de Competência Emocional” (Emotional Competence Veiga Scale). The questionnaire was validated for this study.

Results:

The results show that nurses are moderately satisfied professionally and perceive themselves with moderate emotional competence. Nurses’ age is positively correlated with self-motivation.

Conclusion:

It is essential that health organizations systematically assess nurses’ job satisfaction and emotional competence in order to implement interventions that enhance these two variables, such as nursing clinical supervision programs.

Keywords : nursing; job satisfaction; emotional intelligence.

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