Resumo

BILLQUIST, Leila; SZUCS, Stefan  e  BACK-WIKLUND, Margareta. Care: a challenge to healthy organizations?: A case study of a hospital department. Sociologia, Problemas e Práticas [online]. 2012, n.68, pp.147-167. ISSN 0873-6529.  https://doi.org/10.7458/SPP201268697.

In this article we study a healthy organization through exploring the dual agenda from the perspective of a human service organization. Looking at the case of a specialized department at a major teaching hospital in Sweden, we analyze whether the concept of the healthy organization needs an added dimension. Quantitative and qualitative methods have been used, collected within the framework of the EU project Quality of Life in a Changing Europe.  We explore the dual agenda from two perspectives - the work-household duality and workforce-organization duality. Using a multi-method approach shows a complex picture, especially with regard to stress and workload intensity.

Palavras-chave : healthy organizations; human service organization; health care; multi-method approach; workload intensity.

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