Serviços Personalizados
Journal
Artigo
Português (pdf)
Artigo em XML
Referências do artigo
Tradução automática
Enviar este artigo por emailIndicadores
Citado por SciELO 
Acessos
Links relacionados
Similares em
SciELO
Compartilhar
Permalink
Revista de Enfermagem Referência
versão impressa ISSN 0874-0283versão On-line ISSN 2182-2883
Resumo
LOUREIRO, Fernanda Manuela; ARAUJO, Beatriz e CHAREPE, Zaida Borges. Validation of the Citizen Satisfaction with Nursing Care Scale for parents of hospitalized children. Rev. Enf. Ref. [online]. 2021, vol.serV, n.5, e20062. Epub 24-Jun-2021. ISSN 0874-0283. https://doi.org/10.12707/rv20062.
Background:
The level of satisfaction of parents of hospitalized with nursing care has been used to measure nursing care quality.
Objective:
To adapt and validate the Citizen Satisfaction with Nursing Care Scale (CSNCS) for parents of hospitalized children.
Methodology:
Methodological study using a nonprobability sample of 251 parents of hospitalized children aged 7 to 11 years. The psychometric properties of reliability and validity were examined. Reliability was assessed by calculating Cronbach’s alpha coefficient. Construct validity was assessed through an exploratory factor analysis with principal components and orthogonal Varimax rotation.
Results:
The CSNCS has adequate psychometric characteristics for the Portuguese population of parents of hospitalized children (Cronbach’s alpha of 0.92), ensuring its reliability and validity for measuring satisfaction with nursing care.
Conclusion:
The CSNCS is a reliable and useful tool to assess the level of satisfaction of parents of hospitalized children.
Palavras-chave : nursing; parents; hospitalization; patient satisfaction; surveys and questionnaires.
