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Revista de Enfermagem Referência
versión impresa ISSN 0874-0283versión On-line ISSN 2182-2883
Resumen
LIMA, Elsa Romeiros Crisanta Braga; SOUSA, Patrícia Pontífice y MARQUES, Rita Margarida Dourado. Comfort in the emergency service: The experience of families of critically ill patients. Rev. Enf. Ref. [online]. 2022, vol.serVI, n.1, e21118. Epub 07-Oct-2022. ISSN 0874-0283. https://doi.org/10.12707/rv21118.
Background:
When facing a critical illness, patients and their families need comfort.
Objective:
To understand how families of critically ill patients experience comfort in emergency settings.
Methodology:
This exploratory descriptive mixed-method study uses semi-structured interviews in a non-probability convenience sample of ten family members of critically ill patients in emergency services.
Results:
Comfort was described as a state/perception of security, with emphasis on psychospiritual and physical dimensions. Comfort-promoting factors were related to nurses’ positive attitudes/interactions and technical-scientific and relational skills, with emphasis on the psychospiritual dimension. Suggestions for comfort promotion focused on the development of relational and communication skills.
Conclusion:
Comfort is associated with the situation/circumstance experienced and is transitory. In emergency services, comfort emerges as a dimension that nurses can adjust by harmonizing interests and performing specific actions that empower the families of critically ill patients.
Palabras clave : hospice care; family; patients; critical care; emergencies.