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Revista de Enfermagem Referência
Print version ISSN 0874-0283On-line version ISSN 2182-2883
Abstract
JOAO, Ana Lúcia; VICENTE, Corália and PORTELADA, António. Impact and prevalence of workplace bullying in Portuguese nursing settings. Rev. Enf. Ref. [online]. 2023, vol.serVI, n.2, e22059. Epub June 05, 2023. ISSN 0874-0283. https://doi.org/10.12707/rvi22059.
Abstract
Background:
Workplace bullying is characterized by the prolonged repetition of aggressive conduct, carried out by one or more workers.
Objectives:
To assess the prevalence of workplace bullying and the impact on the physical, mental, emotional well-being and performance of nurses.
Methodology:
Quantitative, descriptive and correlational study with online questionnaire shared in the newsletter of the Ordem dos Enfermeiros. The NAQ-R (Negative Act Questionnaire Revised) scale was used and a sample of 2015 nurses from Portuguese health institutions was obtained.
Results:
The prevalence of workplace bullying using the 3 evaluation criteria was 46,40%, 28,88% and 22,53% subsequently. The main causes of bullying identified were not giving in or letting oneself be influenced by blackmail or servility and showing solidarity with co-workers and not ignoring injustice. The work performance of 73,33% of nurses who perceived themselves to be victims was compromised.
Conclusion:
Bullying affects the physical and mental health of workers and labor organizations, leading to absenteeism, decreased work performance, deterioration in the quality of relationships, loss of interest and motivation.
Keywords : workplace bullying; nursing; nursing care.