Background:

Workplace bullying is characterized by the prolonged repetition of aggressive conduct, carried out by one or more workers.

Objectives:

To assess the prevalence of workplace bullying and the impact on the physical, mental, emotional well-being and performance of nurses.

Methodology:

Quantitative, descriptive and correlational study with online questionnaire shared in the newsletter of the Ordem dos Enfermeiros. The NAQ-R (Negative Act Questionnaire Revised) scale was used and a sample of 2015 nurses from Portuguese health institutions was obtained.

Results:

The prevalence of workplace bullying using the 3 evaluation criteria was 46,40%, 28,88% and 22,53% subsequently. The main causes of bullying identified were not giving in or letting oneself be influenced by blackmail or servility and showing solidarity with co-workers and not ignoring injustice. The work performance of 73,33% of nurses who perceived themselves to be victims was compromised.

Conclusion:

Bullying affects the physical and mental health of workers and labor organizations, leading to absenteeism, decreased work performance, deterioration in the quality of relationships, loss of interest and motivation.

        · resumen en Español | Portugués     · texto en Portugués     · Portugués ( pdf )