Resumo

LIMA, Francisco de Paula Antunes; RIBEIRO, Rodrigo; LA GUARDIA, Marcelle  e  NAGEM, Samira. Analysis of the Course of Action and the Anthropocentric Project: contributions to the design of automated systems. Laboreal [online]. 2020, vol.16, n.2, pp.1-38. ISSN 1646-5237.  https://doi.org/10.4000/laboreal.16668.

Since the 1950s, failures in the development of anthropocentric technologies suggest that general design principles open the way for socio-technical projects. However, the latter do not sufficiently integrate the social, the subjective and the technical aspects underlying any kind of industrial project. This paper shows how the "course of action" theory, which is part of the "activity" ergonomics field, supports this integration. This is achieved by showing how the concepts and methods of the course of action theory, used to design new work situations when automating small hydroelectric power plants (SHPPs), leads to a broader empirical praxeology for addressing H-H (training) and H-M (automation) interfaces, or H-H-M systems. Theoretically, this paper contributes to the technological pole of the Research Program of the Course of Action while, in practical terms, it warns Industry 4.0 professionals not to repeat the old myth (and expression) of the "manless factory".

Palavras-chave : course of action; representation; anthropocentric project; tacit knowledge; 4.0 industry.

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