Abstract

ALMEIDA, Cristina Vaz de  and  SEBASTIAO, Sónia Pedro. The perception of health professionals about information sources and their influence on the therapeutic relationship. OBS* [online]. 2018, vol.12, n.4, pp.26-43. ISSN 1646-5954.

This study aimed to assess the perception of health professionals about the importance of information sources for the therapeutic relationship. A qualitative methodology was used, through the moderation of a focus group, based on a semi-structured questionnaire, applied to nine Portuguese health professionals interested in health literacy. Participants emphasized that health professionals have an increased responsibility in the therapeutic relationship, particularly in the management of communicational aspects, as well as, credible source of information that besides providing reliable information, must also direct patients when they use sources of information less reliable like the internet. It also highlighted the role of peers (other health professionals) and patients reporting on their experience (e.g. chronical disease patients).

Keywords : health communication; credibility of sources; situational theory of problem resolution; health literacy.

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