Abstract

GOMES, Jorge  and  ROMAO, Mário. Seleção de uma abordagem de gestão de investimentos em Sistemas e Tecnologias da Informação. RISTI [online]. 2012, n.10, pp.35-49. ISSN 1646-9895.  https://doi.org/10.4304/risti.10.35-50.

We are living in a period of enormous technological transformations and the organizations face new opportunities that the IS/IT implementations provide, hoping that these investments will help to increase productivity and business prosperity. Meanwhile, several studies performed in public and private sectors have proven that the investments done in IS/IT have not brought the expected benefits. One of the crucial aspects of the IS/IT investments management is the identification of the potential benefits and the guarantee that these benefits will be achieved. The identification of business benefits is difficult, namely the intangible benefits. Additionally, there is strong evidence that traditional financial methods are not suitable to evaluate IS/IT investments. As a consequence, organizations should implement correct benefit management methods. In this paper the authors selected a management approach for IS/IT investments governance, by comparing four known management evaluation frameworks.

Keywords : IS/IT investments; IS/IT governance; IS/IT Benefits Business; Benefits management realization; Benefits management.

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