Abstract

MUNOZ, Mirna; GASCA, Gloria  and  VALTIERRA, Claudia. Characterizing SME’s needs for implementing a software process improvement: A comparative between the reality and the theory. RISTI [online]. 2014, n.spe1, pp.1-15. ISSN 1646-9895.  https://doi.org/10.4304/risti.e1.1-15.

Nowadays in the software development industry SMEs occupy a considerable percentage of the number of companies generating the 52% of the gross domestic product of the countries and around 72% of the formal employees. However, even when guarantee the software quality is important for SMEs, they have a lack in the implementation of software development formal processes that help them to address this need. This paper shows a comparative between reality and theory focused on the characterization of the needs that SMEs have to face when implementing a software process improvement. The paper is focused on showing the results of analyzing SMEs from Zacatecas Region of Mexico and the results obtained performing a systematic review results and the SME’s from Zacatecas Region results are included.

Keywords : SMEs; software process improvement; SPI SMEs’ needs; quality models and standards; systematic review.

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