Abstract

SOUSA, Nuno M.; COSTA, Carlos J.  and  APARICIO, Manuela. Ba: a Determinant Factor in Knowledge Management Systems' Use. RISTI [online]. 2017, n.22, pp.1-19. ISSN 1646-9895.  https://doi.org/10.17013/risti.22.1-19.

Knowledge management is a very important way of creating competitive dynamics in the market. This paper proposes a structural adoption model, in which “Ba”, defined here, as the existence of a knowledge-sharing environment, is determinant in the adoption of organizational knowledge management systems (KMS). This model was validated through a survey within a real organizational context of a telecommunications company. Results showed that Ba, through the tacit organizational tasks, is a significant factor in the perception of the ease of use and therefore a determinant factor in the adoption of KMS.

Keywords : Ba; Knowledge Sharing; Organization; Tacit Task; KMS; Knowledge Management Systems.

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