Resumo

FREITAS JUNIOR, Olival de Gusmão; CARVALHO, Victor Diogho Heuer de; BARROS, Petrucio Antonio Medeiros  e  BRAGA, Marcus de Melo. An Experience with Business Intelligence to Support the Academic Management at a Brazilian Federal University. RISTI [online]. 2022, n.46, pp.5-20.  Epub 30-Jun-2022. ISSN 1646-9895.  https://doi.org/10.17013/risti.46.5-20.

In the current scenario in which organizations must react more quickly to changes in their external and internal environments, information becomes increasingly necessary for effective business management. In this context, the Brazilian Federal Universities are looking to meet social demands, using Business Intelligence (BI) techniques and tools to support institutional strategic decisions. Particularly, interest in decision support systems using BI in academic management has been growing. This work presents a study on the experience of applying a BI solution for academic management at the Federal University of Alagoas. It was verified the feasibility of using BI as an important tool to help university managers view and understand existing information on the specific phenomenon of student dropout for later construction of measures to combat this phenomenon.

Palavras-chave : Academic management; Brazilian Federal Universities; Business Intelligence; Decision making; Student dropout.

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