Abstract

MORA, Oscar Yahevh Carrera. Divergence in e-government maturity levels in Mexico. RISTI [online]. 2023, n.50, pp.91-105.  Epub June 30, 2023. ISSN 1646-9895.  https://doi.org/10.17013/risti.50.91-105.

The present research seeks to respond to two central ideas: first, to demonstrate that there are e-government websites at the same level of maturity with extreme divergences; second, to propose the categories that arise from the same e-government level maturity to precisely know the status of an e-government site at the municipal level. The method used was descriptive, analyzing the 2,470 municipalities that make up the 32 Mexican states. The findings show a significant divergence between websites located at the same level of the maturity models, mainly those at the interactive level, which suggests that there are types of interactive websites, some with asynchronous functions and others with synchronous ones. Concluding that there is a basic and an advanced level of interaction. This analysis contributes to the research by offering theoretical advances related to the stages of e-government.

Keywords : Public administration; e-government; Maturity model; Website.

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