Abstract

ARAGAO, Renato da Silva  and  STREIT, Rosalvo Ermes. Shadow IT and business managed IT: an analysis of perceptions about risks and benefits in a Brazilian public organization of the financial sector. RISTI [online]. 2023, n.51, pp.21-36.  Epub Sep 30, 2023. ISSN 1646-9895.  https://doi.org/10.17013/risti.21-36.

The advent of personal computing has transformed the way we work, with information technology (IT) playing a pivotal role in businesses. However, the increase in the use of technological resources has led to the phenomenon known as Shadow IT, where resources are used without the knowledge of the IT department, raising security concerns. Recent research highlights the benefits and risks associated with this phenomenon. This study examined the perceptions of managers in a Brazilian public organization of the financial sector regarding practices that can promote business-managed IT.

Keywords : Shadow IT; Business-managed IT; IT governance.

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