Resumo

PINTO, Andrea Silva Santos  e  NUNES, António João Santos. Mobbing predictors in nurses in hospital context. Revista Portuguesa de Enfermagem de Saúde Mental [online]. 2018, n.spe6, pp.77-84. ISSN 1647-2160.  https://doi.org/10.19131/rpesm.0217.

BACKGROUND: Mobbing is a worldwide phenomenon, characteristic of insecure, competitive and individualistic work environments. It is a serious psychosocial problem in the management of healthcare organizations. AIM: Evaluate the existence of mobbing behaviors on nurses and identify the variables which allow us to predict mobbing on nurses in the Cova da Beira hospital, in Portugal. METHODS: A quantitative research, descriptive, correlational and cross-section in nature. The sample was not probabilistic and accidental, consisting of 218 nurses. A questionnaire was used containing the Mobbing Ducts Rating Scale (EACM), validated for the Portuguese population. RESULTS: It was found that 92.2% of nurses surveyed experienced at least one mobbing behavior, and on average nurses suffer 12 mobbing behaviors, with almost no effect and a low intensity. CONCLUSIONS: The predictor variables of mobbing are professional satisfaction and performance valuation by superiors. We can say that the higher job satisfaction and the more superiors value performance, the lower the presence of mobbing in the workplace.

Palavras-chave : Harassment; non-sexual; Nurses; Primary prevention.

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