Resumo

DIAS, Sérgio  e  MORAIS, Carminda. Satisfaction and engagement: (Re)thinking about the health and well-being of nurses. Revista Portuguesa de Enfermagem de Saúde Mental [online]. 2020, n.spe7, pp.43-49. ISSN 1647-2160.  https://doi.org/10.19131/rpesm.0246.

BACKGROUND: Job satisfaction and engagement are important in the quality and safety of caregivers and in the mental health and well-being of nurses. AIM: Evaluate the job satisfaction and engagement of nurses; identify professional variables that predict job satisfaction and engagement as factors that promote health and well-being of nurses. METHODS:Observational, quantitative, descriptive and cross-sectional study. Probabilistic sample stratified by sex, hospital and service, consisting of 234 nurses from Alto Minho Hospital Center, 204 from Santa Luzia Hospital and 30 from Conde Bertiandos Hospital, with 171 and 24 women, respectively. The Nurses' Satisfaction at Work Scale and the Utrecht Work Engagement Scale were used. RESULTS:Mostly female, with mean ages ± standard deviation of 42.89 ± 8.30 years and dissatisfied (2.83 ± 0.577). Nurses with fixed shift schedule (t=3.038; p= 0.003) and practicing specialty (t= 2.014; p=0.048) recorded higher satisfaction averages. More experienced nurses were more satisfied with 'Satisfaction with Organization and Resources' (t=-2.006; p=0.046) and 'Satisfaction with Appropriations' (t =-2.192; p=0.029). At Conde Bertiandos Hospital 'Satisfaction with Appropriations' was lower (t=2.182; p=0.030). They revealed moderate levels of engagement (4.01 ± 1.027). Nurses with fixed shift schedule (t=2.097; p=0.037) had greater engagement. CONCLUSIONS:Low job satisfaction, moderate engagement and common predictors, shape challenges and innovative practices in the management of health organizations, namely optimization of psychosocial conditions in a work context that enhances the emergence of human capital.

Palavras-chave : Job satisfaction; Work engagement; Nurse practitioners.

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