Abstract

AL-ABABNEH, Mukhles M.; AL-SHAKHSHEER, Firas J.; HABIBALLAH, Ma’moun A.  and  AL-BADARNEH, Mohammad B.. Assessing the impact of the COVID-19 pandemic on tourism workers’ health and well-being in Jordan. TMStudies [online]. 2022, vol.18, n.2, pp.19-38.  Epub June 30, 2022. ISSN 2182-8458.  https://doi.org/10.18089/tms.2022.180202.

The current study assesses the impact of the coronavirus (COVID-19) pandemic on tourism workers’ health and well-being in Jordan by investigating coronavirus threats, financial impacts, resources impacts, social isolation, depression and personal control experienced by tourism workers during the COVID-19 pandemic, and how the threats and impacts of the coronavirus pandemic affect workers’ health and well-being. A quantitative survey method was applied using a questionnaire. Data were collected from a sample of 400 tourism workers in Jordan. The study’s findings revealed that tourism workers are financially strained, socially isolated, psychologically depressed, experiencing a lack of personal control, and have limited resources due to their dread of the pandemic and its negative impacts. It was also found that a significant negative direct effect of perceived coronavirus threats and their impacts on workers’ depression and personal control had a significant influence on workers’ health and well-being. The current study proposed a model of the influence of coronavirus on tourism workers’ health and well-being through their personal control and depression.

Keywords : Coronavirus (COVID-19) threats; depression; personal control; personal health; well-being; tourism workers.

        · abstract in Portuguese     · text in English     · English ( pdf )