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Revista Portuguesa de Saúde Ocupacional online

versão impressa ISSN 2183-8453

Resumo

ABREU, I et al. BURN-DOWN INTERVENTION PROJECT: THE IMPACT OF BURNOUT IN PRIMARY HEALTH CARE AND THE BENEFIT OF QUINQUENARY PREVENTION IN AN HEALTH CARE FACILITY. RPSO [online]. 2021, vol.12, pp.164-177.  Epub 25-Mar-2022. ISSN 2183-8453.  https://doi.org/10.31252/rpso.06.11.2021.

Introduction

Burnout is a complex psychological syndrome, secondary to a chronic and excessive response to work stress. It is characterized by emotional exhaustion, depersonalization and decreased professional fulfilment. Health professionals are a susceptible group to this phenomenon. Recently, challenges imposed by the COVID-19 pandemic have eventually increased the prevalence and/or severity of this issue, particularly in Primary Health Care. Thus, interventions aimed at minimizing its effects are urgent.

Objective

To reduce Burnout and promote appropriate coping strategies, empowering Health Professionals to adopt a healthy lifestyle.

Methodology

This intervention is aimed at Health Professionals from a Family Health Unit. Previously, sociodemographic data were collected and applied two self-completed questionnaires: the Copenhagen Psychosocial Questionnaire II (COPSOQ II) to assess Burnout levels and the The Ways of Coping Questionnaire, to assess coping strategies used and areas of action. The intervention consisted of online theoretical-practical sessions and face-to-face yoga practice sessions. The sessions dealt with the topics "Burn-out and coping mechanisms", "Working and socializing in a team", “Mindfulness” and "Physical exercise" in Burnout prevention. The COPSOQ II was reapplied to assess the effects of the intervention. Statistical analysis included the use of Cronbach's alpha coefficient, calculation of mean± standard deviation for each item assessed and the t-Student test for comparison, assuming statistically significant differences if p ≤ 0,050.

Results

The sample was formed by 22 elements. The pre-intervention COPSOQ II results revealed that the majority was at risk for health in the subdimensions related to "Work Demands", "Work Organization and Content" and "Personality" and in an intermediate risk situation in "Social and Leadership Relationships". The most used coping strategies were "Planned Problem Solving", "Acceptance of Responsibility" and "Self-control". After the intervention, a statistically significant improvement was obtained in the subdimensions "Attention", "Commitment to the Workplace", "General Health" and "Sleeping Problems".

Discussion and Conclusion

It was obtained a significant improvement on the physical and mental health of Health Professionals, with a reduction of Burnout levels. The implementation of quinquenary prevention interventions and the identification of areas where to act can improve their health and coping strategies.

Palavras-chave : burnout; health professionals; coping; intervention; health and well-being; occupational health.

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