Introduction/framework/objectives

With the progressive dissemination of some technologies at work, some individuals consider that it becomes more interesting to try to profit in some way from the information, directly and indirectly.

Methodology

This is a Bibliographic Review, initiated through a research carried out in June 2021, in the databases “CINALH plus with full text, Medline with full text, Database of Abstracts of Reviews of Effects, Cochrane Central Register of Controlled Trials, Cochrane Database of Systematic Reviews, Cochrane Methodology Register, Nursing and Allied Health Collection: comprehensive, MedicLatina and RCAAP”.

Contents

Social Engineering is used with the objective of obtaining confidential data and/or unauthorized access, through the influence that is exerted on an individual, being progressively more frequent in the labor market. Some authors consider this to be an attack on the Human Factor of Security. In a succinct way it can be described as the art or science of deceiving/manipulating. It is increasingly developed and uses effective and planned communication methods.

The Social Engineering is pleasant, cordial, friendly, charismatic, creative, flexible, dynamic, patient and persistent. He usually have knowledge of neurolinguistic programming, that is, he knows how to put their voice and what type of speech to use, to achieve his goals, having a good sense of the best time to move forward.

The motivation can focus on the economic dimension, curiosity without wanting to cause harm, overcoming intellectual challenges, acquiring other advantages, being accepted into a group/having to return a favor, helping institutions/individuals to better defend themselves against future real attacks and/or for defending political, religious and/or environmental ideologies.

Discussion and Conclusions

These techniques victimize individuals, either at private or work. At this last level, it is possible that the working conditions/tasks change and/or, in more dramatic situations, that the employer's viability and/or the maintenance of the employment relationship may be put at risk. The perception of what has happened by the self and/or managers/employer may lead to emotional changes (anxiety, fear, panic) which, in turn, may change not only well-being/quality of life, but also decrease productivity and/or enhance absenteeism/presentism.

Most workers do not have relevant knowledge on the subject, so it will be in everyone's interest to have access to training, after which employees clearly understand which data is subject to confidentiality, intensity of the latter, possible usefulness of the information for third parties and techniques used, as well as the best way to defend against them and to whom they can turn to, in case of doubt about how to act in a suspicious situation.

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