Background:

the implementation of knowledge management in hospital organisations is considered an essential element of good governance, which allows responding to the challenges that arise daily with greater ease, effectiveness and efficiency. However, there are numerous factors influencing the implementation of this concept of interest in hospital organizations, and it is pertinent to identify them.

Objective:

to map the factors that influence the implementation of knowledge management in hospital settings by clinicians and health managers.

Methodology:

scoping review conducted according to: Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews. A search was conducted in scientific databases with no restriction on time space and in Portugue se, English and Spanish. The process of study selection, data extraction and information synthesis was carried out by only one author.

Results:

through the four studies included in this review, it was possible to identify 16 factors influencing the implementation of knowledge management in hospital settings by clinicians and managers in healthcare.

Conclusion:

the mapping of the influencing factors al lows for the development of organizational strategies to enhance or overcome them, with a view to health gains and good hospital governance. Further primary studies will also be needed, mainly in the Portuguese context.