Abstract

PERES, Aida Maris et al. Competencies required for Managers working in Public/Collective Health Care: Scoping Review. NTQR [online]. 2021, vol.8, pp.362-373.  Epub Dec 22, 2021. ISSN 2184-7770.  https://doi.org/10.36367/ntqr.8.2021.362-373.

The administration of the Unified Health System (SUS) in Brazil resides in management capacity, which requires a collection of elementary skills to manage services at varying levels of health care. The skills, knowledge and attitudes of managers will directly impact efficiency and quality, especially in public health services. Objective: To identify the scientific evidence of the essential competencies required for managers working in public / collective health. Method: Scoping Review, according to the Joanna Briggs Institute review method. A table with different phases of the study was used, according to a checklist adapted from the Preferred Reporting Items for Systematic Reviews and Meta-Analyzes. The bibliographic survey was carried out from March to May 2019, in national and international databases, with publications until April 2019. Results: 756 studies were found, and, at the end of the proposed phases, eight publications remained. The competence most frequently identified in the texts was leadership. Conclusion: The publications were unanimous in mentioning gaps in essential competences, suggesting actions and support from the public authorities; formal learning activities; improvement and training (permanent education) to strengthen and develop managerial skills.

Keywords : Management; Public Health Management; Professional Competence..

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