Abstract

ZAMBRANO, Sandra Milena Hernández et al. Teleconsulting care for health personnel and patients with rheumatoid arthritis, in the health emergency due to covid-19: Qualitative analysis. NTQR [online]. 2021, vol.8, pp.811-816.  Epub Dec 02, 2021. ISSN 2184-7770.  https://doi.org/10.36367/ntqr.9.2021.811-816.

Introduction Rheumatoid arthritis (RA) is a pathology highly vulnerable to COVID-19, a factor that leads to the implementation of telecare assistance; Goals; Understand the experiences of RA patients and professionals in the implementation of a non-face-to-face multidisciplinary consultation model in the health emergency caused by COVID-19. Methods Qualitative descriptive exploratory study. Semi-structured interviews were carried out and it was analyzed following the Taylor-Bogdan proposal; Results 27 interviews were conducted, 4 categories emerged: Factors present in communication, ICT management, Family support and interaction, and Adherence to treatment; Conclusions. Social conditioning factors were identified, which may determine the relevance of teleconsultation. The implementation of teleconsultation must carry out the training of human talent in health, digital literacy and investment in technological infrastructure.

Keywords : Rheumatoid arthritis; Teleconsultation; COVID-19; Qualitative research..

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