Resumo

SANTOS, Cláudia Amaro et al. Health professionals' perception of the role of safe and life-saving surgery in improving the quality of care: A Case Study in an Operating Room at a Public Hospital. NTQR [online]. 2022, vol.15, e762.  Epub 07-Mar-2023. ISSN 2184-7770.  https://doi.org/10.36367/ntqr.15.2022.e762.

Safe Surgery Saves Lives is a tool used as a quality criterion in surgical care provided to patients and is carried out through the checklist or surgical safety list, denominated as a technology tool in the management of the care process, which promotes benefits for the patient and the multidisciplinary team. The aim is to analyze the perception of health professionals in the operating room about the importance of implementing the Safe Surgery Saves Lives program in terms of the quality of care provided. This is a descriptive case study, qualitative in nature. Focal groups, direct observation, and interviews with a semi-structured script, developed from the literature on the subject, were used as data collection instruments. Fifty-five professionals from different categories were observed and interviewed in an Operating Room (OR) of a central hospital, including nurses, general surgeons, gynecologists, obstetricians, ophthalmologists, orthopedists, and anesthesiologists. The subjects have a well-founded knowledge about the importance of safe surgery in the quality of care, with clear and comprehensive information regarding the use of the checklist. Analysis of the results reveals that nurses and physicians considered it important for quality and error prevention. Benefits and advantages are recognized in its applicability, as a tool for improving quality and minimizing adverse events. Carrying out the Surgical Safety Checklist (SVSC) is an easy-to-perform procedure, with proven and recognized potential for improving the quality of care.

Palavras-chave : Patient safety; Surgery; Quality management; Checklist; Time out healthcare.

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