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Hospitality Management: Scientific Papers | | | | · A proposal for measuring hotels’ managerial responses to User-Generated-Content Reviews Perez-Aranda, Javier; Vallespín, María; Molinillo, Sebastian
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| | | | · Gyurácz-Németh, Petra
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| | | | · Software as a Service: an effective platform to deliver holistic Hotel Performance Management Systems Antonio, Nuno; Serra, Francisco
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| | | | · Marques, Carlos Peixeira; Leal, Carmem Teresa; Marques, Carla Susana; Cabral, Breno Fernando Tinoco
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| | | | · Fernandes, Adriana; Alturas, Bráulio; Laureano, Raul
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| | | | · Satisfaction and loyalty in the all-inclusive system in Cape Verde Río, Juan Antonio Jimber Del; Pérez-Gálvez, Jesús Claudio; Orgaz-Agüera, Francisco; Navajas-Romero, Virginia; López-Guzmán, Tomás
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| | | | · Castro, Conceição; Ferreira, Fernanda A.
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| | | | · Matias, Fernanda; Salsa, Leonor; Afonso, Carlos Miguel
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| | | | · Neural network analysis for hotel service design in Madrid: the 3Ps methodology and the frontline staff Curiel, Javier De Esteban; Jalón, Mª Luisa Delgado; Ureba, Sandra Flores; Menéndez, José Ángel Rivero
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