0873-3015 0873-3015 S0873-30152020000100073 10.29352/mill0211.08.00264 Portugal Portugal Portugal Brazil 30 04 2020 30 04 2020 11 73 80

2014 51 5 5 768-80 2000 2009 11 Direção Geral da Saúde 2011 2015 7 5 5 294-303 2004 13 ^s2 ^s2 2 ii45-51 2009 Grifols 2016 2010 Institute for Patient and Family Centered Care 2017 Institute of Medicine 2000 2013 22 10 10 809-15 2011 45 953-8 Ministério da Saúde 2011 2016 64 42-51 National Health Service 2009 National Patient Safety Foundation 2015 2011 48 2018 34 1 1 73-9 2006 2 2017 WHO 2011 2007 15 508-21 World Health Organization 2007 World Health Organization 2013 World Health Organization 2017