<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>0874-0283</journal-id>
<journal-title><![CDATA[Revista de Enfermagem Referência]]></journal-title>
<abbrev-journal-title><![CDATA[Rev. Enf. Ref.]]></abbrev-journal-title>
<issn>0874-0283</issn>
<publisher>
<publisher-name><![CDATA[Escola Superior de Enfermagem de Coimbra - Unidade de Investigação em Ciências da Saúde - Enfermagem]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S0874-02832021000100013</article-id>
<article-id pub-id-type="doi">10.12707/rv20062</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Validação da Escala de Satisfação do Cidadão com Cuidados de Enfermagem para pais de crianças hospitalizadas]]></article-title>
<article-title xml:lang="en"><![CDATA[Validation of the Citizen Satisfaction with Nursing Care Scale for parents of hospitalized children]]></article-title>
<article-title xml:lang="es"><![CDATA[Validación de la Escala de Satisfacción Ciudadana con los Cuidados de Enfermería para padres de niños hospitalizados]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Loureiro]]></surname>
<given-names><![CDATA[Fernanda Manuela]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Araújo]]></surname>
<given-names><![CDATA[Beatriz]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Charepe]]></surname>
<given-names><![CDATA[Zaida Borges]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Escola Superior de Saúde Egas Moniz Centro de Investigação Interdisciplinar Egas Moniz ]]></institution>
<addr-line><![CDATA[Caparica ]]></addr-line>
<country>Portugal</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidade Católica Portuguesa Instituto de Ciências da Saúde Centro de Investigação Interdisciplinar em Saúde]]></institution>
<addr-line><![CDATA[Porto ]]></addr-line>
<country>Portugal</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidade Católica Portuguesa Instituto de Ciências da Saúde Centro de Investigação Interdisciplinar em Saúde]]></institution>
<addr-line><![CDATA[Lisboa ]]></addr-line>
<country>Portugal</country>
</aff>
<pub-date pub-type="pub">
<day>30</day>
<month>03</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>30</day>
<month>03</month>
<year>2021</year>
</pub-date>
<volume>serV</volume>
<numero>5</numero>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_arttext&amp;pid=S0874-02832021000100013&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_abstract&amp;pid=S0874-02832021000100013&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_pdf&amp;pid=S0874-02832021000100013&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo  Enquadramento:  A satisfação dos pais de crianças hospitalizadas tem sido utilizada para medir a qualidade dos cuidados de enfermagem.  Objetivo:  Adaptar e validar a Escala de Satisfação do Cidadão com Cuidados de Enfermagem (ESCCE) para pais de crianças hospitalizadas.  Metodologia:  Estudo metodológico realizado com recurso a uma amostra não probabilística de 251 pais de crianças entre os 7 e 11 anos hospitalizadas. Determinou-se a confiabilidade e a validade dos resultados, para aferir as propriedades psicométricas do instrumento. Na análise das propriedades psicométricas do instrumento determinou-se a confiabilidade através do cálculo do coeficiente alfa de Cronbach; e a validade de constructo, através de análise fatorial exploratória de componentes principais, com rotação ortogonal Varimax dos itens da escala.  Resultados:  A ESCCE apresenta características psicométricas adequadas para a população portuguesa de pais de crianças hospitalizadas (valor alfa de Cronbach de 0,92), garantindo-lhe a confiabilidade e validade para medir a satisfação com os cuidados de enfermagem.  Conclusão:  A ESCCE é um instrumento fiável e útil para avaliar a satisfação dos pais das crianças hospitalizadas.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract  Background:  The level of satisfaction of parents of hospitalized with nursing care has been used to measure nursing care quality.  Objective:  To adapt and validate the Citizen Satisfaction with Nursing Care Scale (CSNCS) for parents of hospitalized children.  Methodology:  Methodological study using a nonprobability sample of 251 parents of hospitalized children aged 7 to 11 years. The psychometric properties of reliability and validity were examined. Reliability was assessed by calculating Cronbach&#8217;s alpha coefficient. Construct validity was assessed through an exploratory factor analysis with principal components and orthogonal Varimax rotation.  Results:  The CSNCS has adequate psychometric characteristics for the Portuguese population of parents of hospitalized children (Cronbach&#8217;s alpha of 0.92), ensuring its reliability and validity for measuring satisfaction with nursing care.  Conclusion:  The CSNCS is a reliable and useful tool to assess the level of satisfaction of parents of hospitalized children.]]></p></abstract>
<abstract abstract-type="short" xml:lang="es"><p><![CDATA[Resumen  Marco contextual:  La satisfacción de los padres de los niños hospitalizados se ha utilizado para medir la calidad de los cuidados de enfermería.  Objetivo:  Adaptar y validar la Escala de Satisfacción Ciudadana con los Cuidados de Enfermería (ESCCE) para los padres de niños hospitalizados.  Metodología:  Estudio metodológico realizado con una muestra no probabilística de 251 padres de niños de 7 a 11 años hospitalizados. Se determinó la fiabilidad y la validez de los resultados, para evaluar las propiedades psicométricas del instrumento. En el análisis de las propiedades psicométricas del instrumento, la fiabilidad se determinó mediante el cálculo del coeficiente alfa de Cronbach, y la validez del constructo se determinó mediante el análisis factorial exploratorio de los componentes principales, con rotación ortogonal Varimax de los elementos de la escala.  Resultados:  La ESCCE presenta características psicométricas adecuadas para la población portuguesa de padres de niños hospitalizados (valor del alfa de Cronbach de 0,92), lo que asegura la fiabilidad y la validez para medir la satisfacción con los cuidados de enfermería.  Conclusión:  La ESCCE es un instrumento fiable y útil para evaluar la satisfacción de los padres de los niños hospitalizados.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[enfermagem]]></kwd>
<kwd lng="pt"><![CDATA[pais]]></kwd>
<kwd lng="pt"><![CDATA[hospitalização]]></kwd>
<kwd lng="pt"><![CDATA[satisfação do paciente]]></kwd>
<kwd lng="pt"><![CDATA[inquéritos e questionários]]></kwd>
<kwd lng="en"><![CDATA[nursing]]></kwd>
<kwd lng="en"><![CDATA[parents]]></kwd>
<kwd lng="en"><![CDATA[hospitalization]]></kwd>
<kwd lng="en"><![CDATA[patient satisfaction]]></kwd>
<kwd lng="en"><![CDATA[surveys and questionnaires]]></kwd>
<kwd lng="es"><![CDATA[enfermería]]></kwd>
<kwd lng="es"><![CDATA[padres]]></kwd>
<kwd lng="es"><![CDATA[hospitalización]]></kwd>
<kwd lng="es"><![CDATA[satisfacción del paciente]]></kwd>
<kwd lng="es"><![CDATA[encuestas y cuestionarios]]></kwd>
</kwd-group>
</article-meta>
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