<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>1645-0086</journal-id>
<journal-title><![CDATA[Psicologia, Saúde & Doenças]]></journal-title>
<abbrev-journal-title><![CDATA[Psic., Saúde & Doenças]]></abbrev-journal-title>
<issn>1645-0086</issn>
<publisher>
<publisher-name><![CDATA[Sociedade Portuguesa de Psicologia da Saúde]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S1645-00862021000200350</article-id>
<article-id pub-id-type="doi">10.15309/21psd220203</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[Isolated, but not alone: implementation of video communication in COVID-19 units]]></article-title>
<article-title xml:lang="pt"><![CDATA[Distantes, mas ligados: implementação de videochamadas em enfermarias COVID-19]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Donas-Boto]]></surname>
<given-names><![CDATA[Inês]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Moreira]]></surname>
<given-names><![CDATA[Marta]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Urzal]]></surname>
<given-names><![CDATA[Fátima]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Vian]]></surname>
<given-names><![CDATA[João]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Tapadinhas]]></surname>
<given-names><![CDATA[Camila]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Neves]]></surname>
<given-names><![CDATA[António]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Centro Hospitalar Lisboa Ocidental Serviço de Psiquiatria de Adultos ]]></institution>
<addr-line><![CDATA[Lisboa ]]></addr-line>
<country>Portugal</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Centro Hospitalar Lisboa Ocidental Unidade de Cuidados Intensivos Polivalente ]]></institution>
<addr-line><![CDATA[Lisboa ]]></addr-line>
<country>Portugal</country>
</aff>
<pub-date pub-type="pub">
<day>30</day>
<month>09</month>
<year>2021</year>
</pub-date>
<pub-date pub-type="epub">
<day>30</day>
<month>09</month>
<year>2021</year>
</pub-date>
<volume>22</volume>
<numero>2</numero>
<fpage>350</fpage>
<lpage>358</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_arttext&amp;pid=S1645-00862021000200350&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_abstract&amp;pid=S1645-00862021000200350&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_pdf&amp;pid=S1645-00862021000200350&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract The COVID-19 pandemic poses multiple challenges regarding healthcare across Europe and the world, namely separation and isolation of hospitalized COVID-19 patients from their families. The present report aims at describing the different practices in using video calls to allow communication between COVID-19 inpatients and their loved ones. The authors conducted a qualitative study based on a semi-structured interview, applied to the four health care workers (HCW) responsible for managing the use of the videophones and tablets in the COVID-19 wards of our hospital. The collected data consisted of: (1) description of each unit; (2) generic patient data; (3) description of video call communications; and (4) perceptions towards video call communication use. The interviewed HCW acknowledged the importance of video calls in the COVID-19 units and its positive emotional impact on patients, family members, and HCW involved. Differences among video calls usage in each ward dwell mainly on the existence of a communication protocol and on staff&#8217;s awareness and engagement with the initiative. The authors reflect on the benefits and pitfalls of this new communication method for hospitalized patients and their families.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo A pandemia COVID-19 colocou diversos desafios à prestação de cuidados de saúde de qualidade, nomeadamente a separação e isolamento dos doentes COVID-19 das suas famílias. O presente artigo pretende descrever as diferentes práticas de utilização de videochamadas em contexto de unidade COVID-19, entre os doentes e respetivos familiares. Os autores conduziram um estudo qualitativo baseado numa entrevista semi-estruturada, aplicada a 4 profissionais de saúde (PS) responsáveis pela organização de utilização de smartphones e tablets nas unidades COVID-19 do nosso Centro Hospitalar. Os dados recolhidos foram: (1) descrição de cada unidade; (2) caracterização genérica dos doentes internados; (3) descrição das comunicações por videochamadas; e (4) impressões relativas ao uso de videochamadas. Os PS entrevistados reconhecem a importância das videochamadas nas unidades COVID-19, bem como o seu impacto emocional positivo nos doentes, familiares e PS envolvidos. As diferenças verificadas entre as várias unidades, residem essencialmente na existência de um protocolo de comunicação e no reconhecimento e envolvimento dos PS nesta iniciativa. Os autores reflectem sobre os benefícios e dificuldades deste novo método de comunicação para os doentes hospitalizados e para as suas famílias.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[COVID-19]]></kwd>
<kwd lng="en"><![CDATA[intensive care]]></kwd>
<kwd lng="en"><![CDATA[video calls]]></kwd>
<kwd lng="en"><![CDATA[isolation]]></kwd>
<kwd lng="en"><![CDATA[communication]]></kwd>
<kwd lng="pt"><![CDATA[COVID-19]]></kwd>
<kwd lng="pt"><![CDATA[cuidados intensivos]]></kwd>
<kwd lng="pt"><![CDATA[videochamadas]]></kwd>
<kwd lng="pt"><![CDATA[isolamento]]></kwd>
<kwd lng="pt"><![CDATA[comunicação]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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