<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2182-5173</journal-id>
<journal-title><![CDATA[Revista Portuguesa de Medicina Geral e Familiar]]></journal-title>
<abbrev-journal-title><![CDATA[Rev Port Med Geral Fam]]></abbrev-journal-title>
<issn>2182-5173</issn>
<publisher>
<publisher-name><![CDATA[Associação Portuguesa de Medicina Geral e Familiar]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2182-51732023000100009</article-id>
<article-id pub-id-type="doi">10.32385/rpmgf.v39i1.13104</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[O custo médico das faltas dos utentes da USF Ramada]]></article-title>
<article-title xml:lang="en"><![CDATA[The medical cost of USF Ramada patients&#8217; absences]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Pedrosa]]></surname>
<given-names><![CDATA[Bruno Ferreira]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,ACeS Loures-Odivelas USF Ramada ]]></institution>
<addr-line><![CDATA[Odivelas ]]></addr-line>
<country>Portugal</country>
</aff>
<pub-date pub-type="pub">
<day>27</day>
<month>02</month>
<year>2023</year>
</pub-date>
<pub-date pub-type="epub">
<day>27</day>
<month>02</month>
<year>2023</year>
</pub-date>
<volume>39</volume>
<numero>1</numero>
<fpage>9</fpage>
<lpage>18</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_arttext&amp;pid=S2182-51732023000100009&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_abstract&amp;pid=S2182-51732023000100009&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_pdf&amp;pid=S2182-51732023000100009&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo  Objetivos:  Correlacionar as faltas dos utentes da USF Ramada às consultas médicas programadas no ano de 2019 e o custo associado.  Tipo de estudo:  Observacional retrospetivo.  Local:  USF Ramada.  População:  Consultas médicas programadas da USF Ramada em 2019.  Métodos:  A amostra foi calculada a partir do total de vagas para consultas médicas programadas em 2019 da USF Ramada. Uma amostra de 1.000 consultas foi selecionada de forma aleatória simples. Foi realizada uma análise descritiva dos dados, um teste binomial para correlacionar as variáveis biossociais com o número de faltas e tempo de consulta atribuído e uma análise bivariada e das variâncias para estabelecer a homogeneidade entre os grupos de utentes de cada médico. Foi calculado o custo médico das faltas.  Resultados:  Encontraram-se 128 faltas (12,8%). A média de idades foi de 45,09 anos (DP=21,6), sendo 57% por utentes do sexo feminino. Não se verificou diferença estatisticamente significativa entre os dois sexos para o número de faltas (p=0,133) ou para o tempo de consulta perdido (p=0,500). A média de faltas para cada médico foi de 13,2% (DP=3,89). O tempo total de consulta perdido foi de 2.440 minutos, o que em média corresponde a 271,11 minutos (DP=18,87) por médico e a 19,06 minutos (DP=5,67) por consulta. Foi estabelecida a homogeneidade entre os grupos de doentes faltosos de cada médico para o sexo (p=0,471), idade (p=0,778) e tempo de consulta perdido (p=0,609). O custo médico calculado das faltas dos utentes foi de 770,20 euros.  Conclusões:  Estimou-se, para o ano de 2019 na USF Ramada, um custo médico evitável entre 18.418,82 e 32.169,42 euros por faltas dos utentes a consultas programadas.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract  Objectives:  To correlate the absences of patients of the USF Ramada to the appointments scheduled in 2019 and their associated medical costs.  Study:  Retrospective observational.  Location:  USF Ramada.  Population:  USF Ramada scheduled medical appointments in 2019.  Methods:  The sample was calculated from the number of vacancies for medical appointments scheduled in 2019 at the USF Ramada. A sample of 1,000 consultations was randomly selected. The data were analyzed by descriptive tests, binomial tests to correlate the biosocial variables with the number of absences and the assigned appointment duration, and a bi-varied analysis and variances analysis to establish homogeneity between the groups of patients evaluated per doctor. The medical cost of patients' absences was calculated.  Results:  One hundred and twenty-eight absences (12.8%) were assessed. The average age was 45.09 years (SD=21.6), 57% of whom were female patients. There was no statistically significant difference between the two genders for the number of absences (p=0.133) or for the lost appointment duration (p=0.500). The average number of absences for each doctor was 13.2% (SD=3.89). The total loss of appointment time was 2,440 minutes, which on average corresponds to 271.11 minutes (SD=18.87) per doctor and 19.06 minutes (SD=5.67) per appointment. Homogeneity was established between each doctor&#8217;s group of patients who were absent for sex (p=0.471), age (p=0.778), and appointment duration (p=0.609). The calculated medical cost of patients&#8217; absences was 770.2 euros.  Conclusions:  It was estimated for 2019 at USF Ramada an avoidable cost between 18,418.82 e 32,169.42 euros for patients' absences from scheduled appointments.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[Absentismo dos pacientes]]></kwd>
<kwd lng="pt"><![CDATA[Custos e análise de custo]]></kwd>
<kwd lng="en"><![CDATA[Patients&#8217; absences]]></kwd>
<kwd lng="en"><![CDATA[Costs and cost analysis]]></kwd>
</kwd-group>
</article-meta>
</front><back>
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