<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2183-3575</journal-id>
<journal-title><![CDATA[Comunicação e Sociedade]]></journal-title>
<abbrev-journal-title><![CDATA[Comunicação e Sociedade]]></abbrev-journal-title>
<issn>2183-3575</issn>
<publisher>
<publisher-name><![CDATA[Centro de Estudos de Comunicação e Sociedade - Universidade do Minho]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2183-35752025000100109</article-id>
<article-id pub-id-type="doi">10.17231/volesp(2025).5452</article-id>
<title-group>
<article-title xml:lang="en"><![CDATA[Digital Platforms for Participatory Politics as a Space for Dialogue Between Citizens and Public Representatives]]></article-title>
<article-title xml:lang="pt"><![CDATA[Plataformas Digitais Para a Política Participativa: Espaços de Diálogo Entre Cidadãos e Representantes Públicos]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Castillero-Ostio]]></surname>
<given-names><![CDATA[Elizabet]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Serna-Ortega]]></surname>
<given-names><![CDATA[Álvaro]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Moreno-Cabanillas]]></surname>
<given-names><![CDATA[Andrea]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad de Málaga Facultad de Ciencias de la Comunicación Departamento de Comunicación Audiovisual y Publicidad]]></institution>
<addr-line><![CDATA[Málaga ]]></addr-line>
<country>Spain</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>06</month>
<year>2025</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>06</month>
<year>2025</year>
</pub-date>
<volume>spe</volume>
<fpage>109</fpage>
<lpage>135</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_arttext&amp;pid=S2183-35752025000100109&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_abstract&amp;pid=S2183-35752025000100109&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_pdf&amp;pid=S2183-35752025000100109&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract Civic participation in the digital age has changed the dynamics of the internet, allowing users not only to consume information but also to contribute and collaborate in the creation of content. Online platforms for political participation aim to strengthen the quality of democracy and bridge the gap between institutions and citizens by facilitating dialogue with political representatives. The overall objective is to understand the dynamics of citizen participation in Spain through the digital platform Osoigo.com. The research adopts a quantitative approach, analysing interactions in order to identify patterns in communication, content, sentiment and the relationship between questions and answers. The scope is exploratory, addressing descriptive, correlative and inferential aspects through the use of data mining techniques and statistical analysis. The sample is purposively selected based on the popularity of the queries. The main findings show the diversity and plurality of the Spanish political landscape reflected on the platform, with gender inequality and a leftist bias among question recipients. The geographical distribution of questions suggests a general balance, with more attention given to public representatives at the national level, with the exception of right-wing politicians, who receive more regional questions. There is no statistically significant relationship between the sentiment of questions and answers, suggesting that politicians do not adapt their emotional tone to citizens but maintain a consistent emotional response pattern.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo A participação cívica na era digital transformou a dinâmica da internet, permitindo aos utilizadores não apenas consumir informação, mas também contribuir e colaborar na criação de conteúdos. As plataformas digitais online dedicadas à participação política visam fortalecer a qualidade democrática e reduzir a lacuna entre as instituições e os cidadãos, facilitando o diálogo com os representantes políticos. O objetivo geral é compreender a dinâmica da participação cidadã em Espanha através da plataforma digital Osoigo.com. A investigação adota uma abordagem quantitativa, analisando as interações para identificar padrões de comunicação, conteúdo, sentimento e a relação entre perguntas e respostas. O estudo é de caráter exploratório, abordando aspetos descritivos, correlativos e inferenciais por meio de técnicas de extração de dados e análise estatística. A amostra é selecionada intencionalmente com base na popularidade das consultas. As principais conclusões revelam a diversidade e pluralidade do panorama político espanhol refletidas na plataforma, com desigualdades de género e uma tendência de esquerda entre os destinatários das perguntas. A distribuição geográfica das perguntas sugere um equilíbrio geral, com maior atenção voltada para os representantes públicos a nível nacional, exceto no caso dos políticos de direita, que recebem mais perguntas regionais. Não se observa uma relação estatisticamente significativa entre o sentimento das perguntas e das respostas, o que sugere que os políticos não ajustam o tom emocional das suas respostas ao sentimento dos cidadãos, mas mantêm um padrão emocional consistente nas suas respostas.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[citizen participation]]></kwd>
<kwd lng="en"><![CDATA[digital platform]]></kwd>
<kwd lng="en"><![CDATA[participatory politics]]></kwd>
<kwd lng="en"><![CDATA[freedom of participation]]></kwd>
<kwd lng="en"><![CDATA[accountability]]></kwd>
<kwd lng="pt"><![CDATA[participação cidadã]]></kwd>
<kwd lng="pt"><![CDATA[plataforma digital]]></kwd>
<kwd lng="pt"><![CDATA[política participativa]]></kwd>
<kwd lng="pt"><![CDATA[liberdade de participação]]></kwd>
<kwd lng="pt"><![CDATA[responsabilização]]></kwd>
</kwd-group>
</article-meta>
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