<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2184-7770</journal-id>
<journal-title><![CDATA[New Trends in Qualitative Research]]></journal-title>
<abbrev-journal-title><![CDATA[NTQR]]></abbrev-journal-title>
<issn>2184-7770</issn>
<publisher>
<publisher-name><![CDATA[Ludomedia]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2184-77702022000100007</article-id>
<article-id pub-id-type="doi">10.36367/ntqr.10.2022.e556</article-id>
<title-group>
<article-title xml:lang="pt"><![CDATA[Entrevistas por telefone: perspectivas e usos durante a pandemia de COVID-19]]></article-title>
<article-title xml:lang="en"><![CDATA[Phone Interviews: Perspectives and Uses During The Covid-19 Pandemic]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Ferreira Júnior]]></surname>
<given-names><![CDATA[Antônio Rodrigues]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Oliveira]]></surname>
<given-names><![CDATA[Ellen Synthia Fernandes de]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Silva]]></surname>
<given-names><![CDATA[Pedro Henrique Brito da]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Teixeira]]></surname>
<given-names><![CDATA[Ricardo Antônio Gonçalves]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Silva]]></surname>
<given-names><![CDATA[Maria Rocineide Ferreira da]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Amaral Júnior]]></surname>
<given-names><![CDATA[Alpheu Ferreira do]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Barros]]></surname>
<given-names><![CDATA[Nelson Filice de]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidade Estadual do Ceará  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidade Federal de Goiás  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Secretaria de Saúde do Município de Senador Canedo  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<aff id="Af4">
<institution><![CDATA[,Secretaria de Saúde do Estado do Rio Grande do Sul  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<aff id="Af5">
<institution><![CDATA[,Universidade Estadual de Campinas  ]]></institution>
<addr-line><![CDATA[ ]]></addr-line>
<country>Brazil</country>
</aff>
<pub-date pub-type="pub">
<day>30</day>
<month>06</month>
<year>2022</year>
</pub-date>
<pub-date pub-type="epub">
<day>30</day>
<month>06</month>
<year>2022</year>
</pub-date>
<volume>10</volume>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_arttext&amp;pid=S2184-77702022000100007&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_abstract&amp;pid=S2184-77702022000100007&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://scielo.pt/scielo.php?script=sci_pdf&amp;pid=S2184-77702022000100007&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="pt"><p><![CDATA[Resumo: As entrevistas, utilizando meios digitais, têm se caracterizado como importante vertente nos estudos qualitativos. No entanto, o contexto pandêmico ampliou os desafios para a implementação desta técnica de coleta de informações. Este capítulo objetivou discutir as perspetivas e os usos das entrevistas por telefone durante a pandemia de COVID-19. O capítulo está organizado inicialmente com uma visão geral da realização da entrevista eletrônica, as possibilidades de sua utilização e limitações. Em seguida, apresenta-se o relato da experiência de um grupo de pesquisadores brasileiros no desenvolvimento de um estudo multicêntrico sobre as Práticas Integrativas e Complementares na Atenção Primária a Saúde. Na sequência, descreve-se a condução das entrevistas neste cenário pandêmico que está sendo um grande desafio. Por diversas vezes, elas são interrompidas para que o entrevistado atendesse à alguma pendência a ser resolvida na unidade de saúde. Essa circunstância não é uma peculiaridade dos momentos de pandemia visto que estudos com temática similar a esta já relatam a ocorrência de experiências congêneres. Entretanto, a COVID-19 foi adicionada aos processos prioritários da Atenção Primária à Saúde. As Unidades Básicas de Saúde estão próximas aos usuários, tendo papel indispensável na assistência à saúde da população acometida pelo novo coronavírus. Assim, seria natural e esperado que esses cortes ocorressem no decorrer da entrevista. Conclui-se que todos os passos para a realização de entrevistas foram condicionados pela pandemia da COVID19, desde o planejamento, a manutenção do componente ético, a escolha dos participantes, dos entrevistadores, do momento para sua realização e do modo de acesso de sua condução.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[Abstract: The interviews, using digital devices, have been characterized as an important aspect of qualitative studies. However, the pandemic context amplified the challenges for the implementation of this information gathering technique. This chapter aimed to discuss the perspectives and uses telephone interviews during the COVID-19 pandemic. he chapter is initially organized with an overview of the electronic interview, the possibilities of its use and limitations. Then, the report on the experience of a group of Brazilian researchers in the development of a multicenter study on Integrative and Complementary Practices in Primary Health Care is presented. Next, the conduct of the interviews in this pandemic scenario is described as challenge. Several times, they were interrupted so that the respondent could attend to any pending issue to be resolved at the health unit. This circumstance is not a peculiarity of moments of pandemic since studies with themes similar to this one already reports the occurrence of similar experiences. However, COVID-19 was added to the priority processes of Primary Health Care. The Basic Health Units are close to users, playing an indispensable role in the health care of the population affected by the new coronavirus. Thus, it would be natural and expected that these cuts occurred during the interview. It is concluded that all the steps for conducting interviews were conditioned by the COVID19 pandemic and conditioned prior planning, maintenance of the ethical component, the choice of participants, interviewers, the moment for conducting them and the way to access their driving.]]></p></abstract>
<kwd-group>
<kwd lng="pt"><![CDATA[Pesquisa Qualitativa]]></kwd>
<kwd lng="pt"><![CDATA[Técnica Digital]]></kwd>
<kwd lng="pt"><![CDATA[Entrevistas]]></kwd>
<kwd lng="pt"><![CDATA[Pandemia COVID-19.]]></kwd>
<kwd lng="en"><![CDATA[Qualitative research]]></kwd>
<kwd lng="en"><![CDATA[Technique Digital]]></kwd>
<kwd lng="en"><![CDATA[Interviews]]></kwd>
<kwd lng="en"><![CDATA[COVID-19 Pandemic.]]></kwd>
</kwd-group>
</article-meta>
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