Resumo

SOUSA, Mafalda et al. STRATEGIES ADOPTED IN THE FACE OF THE COVID-19 IMPACT ON THE WORLD OF WORK. NTQR [online]. 2024, vol.20, n.2, e944.  Epub 02-Set-2024. ISSN 2184-7770.  https://doi.org/10.36367/ntqr.20.2.2024.e944.

Framework: The Covid-19 pandemic has brought several challenges at an economic, labor, social, and organizational level, and organizations had to adopt strategies to ensure their functioning, as well as to ensure and promote the health and well-being of workers. Research Question/Goals: This study aimed to identify and describe (1) the impact of Covid-19 on the world of work and (2) the strategies that organizations have adopted to minimize this impact. Method: A descriptive qualitative cross-sectional study was carried out, where data were collected from 18 participants (10 Human Resources Managers, five specialists from relevant fields regarding professional experiences with Covid-19, and three representatives of public entities and Portuguese civil society from the fields of work and gender) through semi-structured interviews. The data were analyzed using thematic categorical content analysis with the support of NVivo®. Results: The pandemic impacted (RQ1) on work, economic and labor, work-life balance, and health and well-being. The measures (RQ2) most frequently implemented by the organizations were in terms of health and safety at work, adaptation to teleworking, work-life balance, and communication. Final considerations: The data points to increasingly remote and flexible work transformed by new technologies. In the (re)design of the work, it is essential to consider the characteristics and needs of each worker.

Palavras-chave : Covid-19 Impact; Practices; Strategies; Organizations; Human Resources..

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