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Tourism & Management Studies

versão impressa ISSN 2182-8458

Resumo

PEREZ-LOPEZ, Susana  e  JUNQUERA, Beatriz. The relation between IT competency and knowledge management processes and its mediators. TMStudies [online]. 2013, vol.9, n.1, pp.109-115. ISSN 2182-8458.

The past two decades have seen growing interest in knowledge management and the use of information technologies. However, it is not clear how the relation between IT competency and knowledge management works. This study provides a better understanding of that relation. Through an empirical study of 162 Spanish firms, the work finds that no direct relation exists between IT competency and knowledge management. Open organization and empowerment mediate the relation between IT competency and knowledge management processes. These findings reinforce a field that is of increasing interest to researchers, and which has seen only a limited number of empirical studies to date.

Palavras-chave : IT competency; knowledge management processes; open organization; empowerment.

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