Abstract

PEREIRA, Aquiles Dacêncio et al. Team Meeting of a Pediatric Inpatient Unit: Meaning and Understanding of Professionals and Managers. NTQR [online]. 2021, vol.8, pp.226-233.  Epub Dec 17, 2021. ISSN 2184-7770.  https://doi.org/10.36367/ntqr.8.2021.226-233.

Introduction: Team working is a complex of actions to perform a task more efficiently than when performed individually. In health, this process contributes to the reorganization of work, with more resolving and comprehensive assistance to users. Thus, understanding the implications of the form the health team meeting is instituted can guarantee a more comprehensive care to the user. Objectives: to understand what the perceptions and experiences regarding the team meeting for professionals and managers of a Clinical Pediatric Inpatient Unit (UIPC) are. Methodology: Qualitative study, divided into two moments: Focus Group with the members of the team meeting, totaling nine professionals, and individual interviews through a semi-directed script with the managers, totaling four professionals. Data analysis took place from the perspective of Content Analysis - thematic modality. Results: professionals and managers consider important the maintenance and expansion of the team meeting space, considered a reference for health care, as it allows reflections on the work and health needs of users, with greater resolution of the interventions. However, they identify obstacles to this process since it is necessary to be open to listening and considering the knowledge of others. They also understand that the participation of students is important for understanding the integrality of care and that management is an important ally for the valorization of this space. Conclusion: Considering the qualitative research, the collection of data using the Focus Group and semi-directed interview techniques provided reflections that enabled the group to list obstacle-coping strategies and identify the benefits of the team meeting process, with dynamic management monitoring and enhancement of this construction process.

Keywords : Patient Care Team; Crew Resource Management; Healthcare; Health Services Needs and Demand; Hospital Care; Qualitative Research..

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